I don't have too many pictures from Monday of Spring Break, since it is a day all of us would rather forget. We woke up extremely early in Lucca for our trip back to Galileo Airport in Pisa. We got a little lost looking for the airport, but Peter's and my Eagle Scout senses of direction got us there in plenty of time. We got some breakfast, hung out in the duty free store (apparently duty free doesn't count when traveling within the EU. I guess they need all the taxes they can get though), and fell asleep waiting for the plane to arrive. Three American girls were also in the terminal, and "totally judged" us when Peter fell asleep on my shoulder. Bromance for the win. We got on the plane sad to leave Tuscany, but I was excited to see Barcelona, which most people say is the most fun city in Europe. I broke out my Spanish phrase printout and began practicing how to order food and ask for directions.
Unfortunately, that was the only Spanish I would use that day, since the flight crew got on the radio about 20 minutes away form landing time and said they had to circle to wait for the runways to clear. Apparently it snowed like 2 feet in Catalonia and the south of France. After about 5 minutes the captain got on the radio and said we were diverting to Montpellier, which is about 5 hours from Girona, the city we were flying into. They promised they would refuel and fly back into Girona that day. We chalked this day up to a lost travel day, and began making plans for what we would do in Barcelona late that night. Circling Montpellier, the captain says that they are arranging a bus for us to get to Girona, a far cry from getting us there on time, but still with the realms of legality. Finally, the last announcement in the air before we land in Montpellier is that the crew is "working on something" and someone in the airport will "take care of us." We wait about 20 more minutes on the tarmac in Montpellier for the regional airport, which RyanAir does not fly out of, to give us entry clearance. They announce that we should go talk to the RyanAir representative in the airport and they will take care of us. No promise of a bus or plane to Girona.

We went into the airport and I immediately began looking for someone in RyanAir's disgusting, Michigan-esque royal blue and piss-yellow outfits. There is no-one to be found. Most of the 150 or so passengers are mulling around trying to figure out something to do, and eventually people began queuing up at the tourist information desk to ask questions. Since the line was long, we decided to eat lunch in France. Croque Monsieuer (fancy word for expensive grilled ham and cheese sandwich) and Amstel light to celebrate another twist in our Spring break trip. After the line died down, Peter and I went up to the tourist desk and politely asked the obviously flustered women about the Ryan Air flight and what was going on. Their response: RyanAir isn't here, we don't know why you are here, there is no way to get to Girona from here, we can't help you, go to the train station to figure it out.
So basically, the bastards at RyanAir deserted us in the south of France instead of fulfilling their legal obligation to provide us a way to get to our destination. Most of the people on the plane were Italian or American and didn't speak a lick of French. Montpellier also happens to be the racial hate crime hotbed of Western Europe, and the US state department has put a travel advisory on this shithole of a place (it's even bad for France, and that's saying something). Not to mention, there was six inches of snow on the ground, and it's supposed to be a beach town. Thank you RyanAir for abandoning us in this place. You really acted like a decent, law abiding corporation with your actions today. I knew something was up when the flight attendants didn't look me in the eye, smile, or say anything as we left the plane. They locked the door behind us as we entered the airport and peaced out. CLASSY.

The severity of our situation didn't really hit home for me until we found three American girls at the tram stop on the way to the train station. Lizzie spoke fluent French, which allowed us to figure out where we were going, but these girls didn't know French at all and were wandering, asking conductors in English where they should go. Not a good idea. We told them to tag along with us until we could figure something out. The train station, where we spent a lot of time in line looking for trips to Barca, was useless. All the trains were canceled due to the unseasonal snow. We decided that our chances of getting to Barcelona that night were nil, so we went to a McDonald's to use their free wi-fi and look for a hostel. It's sad that the safest place in this city is the McD's in the central square. We warmed up and tried to cheer up and make the best of our situation. For our group, it was Spring Break, so we didn't really comprehend how screwed we were by RyanAir until we learned how the other girls had to get back to Spain for class or to visit friends and were on a much tighter schedule than we were. Not to mention all of the people who have real jobs who were stranded in the WRONG COUNTRY. Seriously, geography lessons for the captain might be in order. We checked the website at McD's, and RyanAir calmly reported that our plane had landed safely in Reus, Spain, and they had bussed us safely into Barcelona already. Cold-blooded, deliberate dishonesty.
We found a cheap hostel that was my responsibility to pay for, since I was in charge of the Barca hostel. I called the Barca hostel and told them that we had to cancel, and they waived the cancellation fee, or so I thought. Our hostel in MontP was pretty nice and run by a young person who sympathized with us and bashed RyanAir along with us for a few minutes. We met some Italians on the flight at McDonalds, and we went back their at 7 for dinner and to discuss options. Some of the Italians were a little overzealous, and we walked through Montpellier to their hostel to call RyanAir's service line and the airport (you have to pay for service calls to Ryan Air, btw). Lizzie got cursed out on the phone by an angry woman at Montpellier airport, thinking Lizzie was a Ryan Air rep. The woman said the airport had already filed its own complaint for the airline leaving 150 head of cattle, oh sorry, people, for the airport to sort out. The Italian folks wanted to go to the police to file a report. Peter and I tried to talk one person out of walking to the police station, seeing as we had a bunch of females and not a lot of men walking through a dangerous French city at night. We agreed to walk to one cop station near our hostel and then to go home because we felt unsafe and unwelcome.

The cop station was closed (of course), so the 8 Americans went our own way. I felt safe traveling in a large group, but several of the girls were beginning to freak out. We got funny looks from people around every corner, and I had my hands clamped over my wallet and passport the whole time. Earlier in the day I thought I had been pickpocket and lost my ipod. Turns out it was in Peter's backpack. We simply were not welcome in that city that night. Thanks again, you pathetic excuse for an airline RyanAir. Even better, I had to pay for this lovely experience, and overdrew my account in doing so. We went back to the hostel and decided to call it an early night. We owuld try to make it to Barcelona early tomorrow morning, and if the trains were canceled, we would screw Barcelona and head to Paris early. We were in a better situation than most, since we could alter our plans at any point. Had it been a different context, I probably would have stormed to the police just like the Italians and tried to get answers. Either way, we put our names on an email list the next morning and have been receiving Italian and Spanish emails regarding the complaint process, legal actions, contacting the press and trying to recover from this nightmare of a day. To cheer up, we pushed our beds together in the hostel and had a team slumber party. Somehow I convinced the girls to have a pillow fight, which completely made my trip. I got like four pictures. Something about girls waling on each other that makes any man happy I guess. We went to bed frustrated but happy we were all safe, making fun of RyanAir the whole way. My next RyanAir flight to Rome will be my last, and if I am not reimbursed by then, I will do as much to disrupt their procedures as I can without getting kicked off of the plane. I will get my reimbursement by taking up the flight crew's man hours if I have to.
Examples: I just wanted to check with the pilot to make sure he knew what country we were flying to. Could you ask him for me? Is there a corporate representative here that I can speak with, or should I just go to Montpellier, and will you take care of me there? No I don't want to buy any food today, but if you don't mind, I'm going to go up and down the aisles and try to peddle my own crap, would that be okay? Nice uniform, btw. I think this all goes back to the fact that RyanAir has the same colors as Michigan. Some colors just aren't meant to be put together.